Nourish Food Marketing is looking for a passionate, experienced Account Manager to join our Toronto team. You have a persuasive and confident approach to creative projects and full awareness of creative processes and techniques – including digital platforms. Working with the Creative Lead and/or Senior Art Director, you approve creative work and make sure that it is on strategy and on budget.
In partnership with the Management team and Account Planner, you help define our clients' strategic needs and objectives and liaise closely with them. You will make sure that you build professional relationships with our clients that are strong and resilient.
Your job also includes the expansion of existing business with clients and working with the President and Account Planner to land new accounts.
Additionally, you supervise the team working on our various accounts and are responsible for the quality of their work.
You are reporting to the Account Director.
Tasks that we expect you to perform involve:
Provide the utmost in client service
Take all necessary measures to gain a full understanding of the client’s business, their issues, opportunities and objectives
Work with Management, Account Planner and Creative team to proactively develop ideas, strategic proposals and presentations aimed at driving the client’s business forward and, by so doing, developing the business for the agency
Assist the Account Planner and Account Director with translating strategies into cohesive creative briefs that lead to strong, challenging and effective creative work
Ensure that all work developed and presented is relevant, on brief, on budget and in keeping with the client’s brand and strategic objectives
Take responsibility for building and managing a strong working relationship with all levels of client
Build the trust of the client through clear direction, honesty and integrity
Where possible, build friendships with clients beyond the day-to-day work
Contribute to client reviews with our senior client contacts to identify and address any issues
Assist/lead with presenting major campaign ideas, creative work and budget to the client for approval or modification
Assist/lead with the handling of budgets, managing of campaign strategy and triggering of invoicing of clients
Monitor the effectiveness of campaigns, proofread and comment on reports
Take responsibility for the long and short term income and profitability of each account
Strive to achieve financial targets as agreed with the Management team
Supervise and approve the the day-to-day financial management of the account, including estimating and billing
Work with the Management team to make sure each account has the correct level of resource allocated to it
Manage the team supporting on your projects/accounts effectively, and make sure all members of the team understand their responsibilities and expectations
Make sure the entire team provides clients with a consistently high standard of service
Act as a coach to junior members of the team to help develop their skills and experience
Conduct regular performance reviews with your direct reports, setting and agreeing upon clear objectives.
Take responsibility for recruiting new team members, as and when necessary
Always make sure your direct reports are supported in terms of delivery. Never leave the building if a junior member of your team is struggling
We are a full-service marketing agency serving clients across the food ecosystem from consumer packaged goods, retailers, and foodservice to agriculture, government, and associations. We offer a flexible working environment with a hybrid model, Nourish Days (extra holidays throughout the year), and a fun, inspiring, and friendly workplace environment.
To apply for this position, please email your resume to: email@example.com